Shipping, Exchanges, and Returns

USA

Free ground shipping on all orders over $199 to USA addresses. $14.95 ground shipping for orders up to $199. Ground shipments typically arrive within 7 days. 

Flat rate $24.95 expedited shipping is also available. Items will arrive in 3-5 business days from ship date.

 

International

Free shipping on orders over 299 USD. Flat rate 29.95 USD shipping on all other orders. Packages typically arrive within 1-2 weeks from ship date. Shipping and purchase price do NOT include any duties, fees, customs or other charges imposed by non-USA government entities. Customer is responsible for these charges.

 

Exchanges and Returns

We're confident you will enjoy your Thorn & Fire gear. If you are unhappy with your products when they arrive for any reason please pack them in the original box with a note requesting an exchange or return and send them to the address below. The note will allow for quickest processing. Please also email tracking information to customerservice@thornandfire.com. Returns are accepted on new, unused items with original paperwork. Returns are not accepted on custom-made items. You have 30 days from when you receive the item to the date of the postmark of the return. Thank you.

THORN & FIRE
attn: RETURNS
3350 E. 7th Street #138
Long Beach, CA 90804
USA